Share Entourage, Outlook, Apple Calendars and Contacts

Answer:
This issue may be due to a recent Java update from OSX.

We have updated XC connectors for both Entourage and OSX which resolve the issue. You may access them from your XCN Customer Portal (https://secure.xcnetwork.com/customers). You will need your registered email address and CustomerID.

Or you may update your computer with the following commands:
- From a Terminal window could you please execute (please note that the commands may word wrap!):

For XC Connect for OS X:

sudo rm -f "/Applications/XC Connect for OS X.app/Contents/MacOS/JavaApplicationStub"

sudo cp "/System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/MacOS/JavaApplicationStub" "/Applications/XC Connect for OS X.app/Contents/MacOS/JavaApplicationStub"

sudo chmod a+x "/Applications/XC Connect for OS X.app/Contents/MacOS/JavaApplicationStub"

For XC Connect for Entourage:

sudo rm -f "/Applications/XC Connect for Entourage.app/Contents/MacOS/JavaApplicationStub"

sudo cp "/System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/MacOS/JavaApplicationStub" "/Applications/XC Connect for Entourage.app/Contents/MacOS/JavaApplicationStub"

sudo chmod a+x "/Applications/XC Connect for Entourage.app/Contents/MacOS/JavaApplicationStub"

If you would like to know what these commands do, they remove the symbolic we create to the JavaApplicationStub binary and replace it with an actual copy of the file. This should resolve the environment issue upon startup fixing the issue.

Following that, please restart the XC connector.

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