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Question:
Why am I getting the error: 'Unable to load native library: /usr/xcnetwork/java/jre/lib/i386/libjava.so' when installing the Xchange Network Server?

Answer:
It appears that the binary version of Java that we provide won't work with your environment.  However, this problem is easy enough to fix by doing the following:

1.  Download the Java JDK version 1.3.1 from:
http://java.sun.com/j2se/1.3/download.html  Probably will be easiest in RPM
form.

2.  Remove the installed version of Java: 'rm -r -f /usr/xcnetwork/java'

3.  Link the installed version of Java to /usr/xcnetwork/java: 'ln -s [new
java directory, probably /usr/java/jdk1.3.1 or /usr/jdk1.3.1]
/usr/xcnetwork/java'
Ex. ln -s /usr/jdk1.3.1 /usr/xcnetwork/java

4.  Execute the following to deploy the xcnetwork war file:
  cd /usr/xcnetwork/tomcat/webapps/
  mkdir xcnetwork
  cd xcnetwork
  /usr/xcnetwork/java/bin/jar -xf ../xcnetwork.war

5.  Finally, copy the necessary properties files to the web app directory

  cp -f /usr/xcnetwork/xcconnect/properties/*
/usr/xcnetwork/tomcat/webapps/xcnetwork/WEB-INF/classes/

  cp -f /usr/xcnetwork/xcconnect/properties/tomcat.log4j.properties
/usr/xcnetwork/tomcat/webapps/xcnetwork/WEB-INF/classes/log4j.properties

6.  Finally, start the xcnetwork service:
sh /usr/xcnetwork/startxcnetwork.sh

If you continue to have issues, please send support@xcnetwork.com the transcript from executing the startup script so we can investigate further.

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