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Setting up XC Connect
This page is for those folks that are looking for the “quick-setup” steps.
Specific details are provided in the Users Guide.
There are 3 basic steps:
1. Installing the XCN Server (if not using our "hosted" version),
2. Configuring the XCN Server, and
3. Downloading and Intalling the 'connectors' for each user.
Step 1: Install the XCN Server
This applies only to those users that want to install the XCN Server onto a computer within their network environment. Obviously if you have chosen to use our Hosted solution, XC Home/Small Office, you do not need to install the software server.
- if you have not installed the XCN Server yet, then you will want to do that first.
- if you are having a problem installing PLEASE CLICK HERE to contact Xchange Network Support. Don't be afraid to ask questions - we want this to work for you!
Step 2: Configure the XCN Server -
Access the XCN Server by going to:
- "hosted" users, please go to https://asp.xcnetwork.com/xcnetwork/admin.
- "full install" users, please go to
http://localhost/xcnetwork/admin (if you are at the computer on which you installed the XCN Server) or,
http://(ip_address)/xcnetwork/admin -- where "(ip_address)" is the IP address of the computer on which you have installed the XCN Server.
- Adding users:
- You should have already been prompted during the initial XCN Server setup to create a user with “administrative” privileges to the XCN Server.
- Add new users to the XCN Server by selecting ‘user’ and then ‘add user’.
- The Email Configuration page:
The email configuration page allows the XCN Server to send email messages to new users with details of their new credentials and access to XC Connect. It is not a mandatory page and can be skipped.
- The Folders page:
This page allows you to create special folders (Calendar, Contact, and/or Task) that can be accessed by only those users that you wish to grant access to. It also allows you to create a “group” of users, such as a “Marketing” group consisting of a group of users.
Step 3: Download and Install a 'connector'-
Every user that wants to synchronize data via their desktop application must install an appropriate XC 'connector'. The 'connectors' are what communicate with your desktop application.
- Connectors for Outlook, Entourage, Address Book/iCal (OSX), and Evolution are available from the ‘connectors’ link on the XCN Server Admin screen.
Each user will go to either:
a) (hosted users) https://asp.xcnetwork.com/xcnetwork/admin
or, for users that have installed the XCN Server onto their own computer:
b) http://(ip_address)/xcnetwork/admin -- where "(ip_address)" is the IP Address of the XCN Server.
- login with the email address and password that was assigned to them from Step 2 above,
- select the 'connectors' link,
- scroll down and select the appropriate connector for their desktop application,
- download and install.
And that is it! You are ready to synchronize data!
Would you like a quick walk-through of how to see how XC Connect works?
Here is a two page PDF document that will walk you through a an example setup:
Testing XC Connect(.pdf).
Questions still?
Let us know! Please click HERE to contact Xchange Network Support.
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