Xchange Network Privacy Statement
Xchange Network does not
sell, rent, or otherwise distribute to others any of the information you
provide us except when processing transactions with credit card or debit card
providers in the normal course of business or when legally-required to do so.
Xchange Network is committed
to protecting the information you provide us.
To prevent unauthorized access, maintain accuracy, and ensure proper use
of information, we have employed physical, electronic, and managerial processes
to safeguard and secure the information we collect.
When you make a purchase
from the xcnetwork.com website (“Site”), we use Secure Sockets Layer (“SSL”)
encryption technology to safeguard your credit card and other sensitive
information while it is being sent to us.
The SSL encryption is designed to make the information unreadable by
anyone but us. This security measure is
working when you see either the symbol of an unbroken key or closed lock
(depending on your browser) on the bottom of your browser window.
This Privacy Statement may
change from time to time, so please check back periodically.
Details
Information follows about
the topics listed below.
1. What information we collect
2. Why we collect your information
3. How we use your information
4. Sharing your information
5. Your choices
6. Accessing and changing your information
7. Use of cookies on this site
8. Use of third-party media and research
companies
9. Links to other Web sites
10. Children's privacy
11. Changes to this statement
12. Contact us
1. What information we
collect
The information we collect
from you generally falls into the following two categories: Personally
Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable
Information: This refers to information that lets us know the specifics of who
you are. The Personally Identifiable Information we collect when you use our
Site may include your name, mailing address, phone number, email address,
employer, and job title. We request Personally Identifiable Information when
you order a product or service, participate in certain promotional activities,
fill out surveys, and correspond with us.
Non-Personally Identifiable
Information: This refers to information that does not by itself identify a
specific individual. The non-personally identifiable data we collect when you
visit our Site may include the Uniform Resource Locator (global address of
documents and other resources on the World Wide Web - "URL") of the
Web site that you came from before visiting our Site, which pages you visit on
our Site, which URL you next go to, which browser you used to come to our Site,
your Internet Protocol (identifier for a computer or device on a Transmission
Control Protocol/Internet Protocol network - "IP") address, and any
search terms entered on our Site. This Statement also contains more information
about how we use cookies and other technology to collect this data.
We do not connect the
Personally Identifiable Information and Non-Personally Identifiable Information
we collect on our Site.
2. Why we collect your
information
Our primary goals in
collecting information are to provide customers with superior service and to
provide all visitors a smooth, efficient, and personalized experience when
using our Site. For example, if you purchase products or request information on
our Site, we use your Personally Identifiable Information to fill your order or
provide the requested information. We use Non-Personally Identifiable
Information on an aggregated basis to analyze customer behavior to help us
understand how visitors use our Site and to measure interest in the various
pages. We use this information to improve the content of our Site, to make our
Site easier to use, and to customize our advertising.
3. How we use your
information
We gather and use
information in a number of ways, including the following:
Browsing: We collect certain
Non-Personally Identifiable Information when you visit our Site or click on
banner ads for Xchange Network products and services. We collect this
information to help run our Site more efficiently, to gather broad demographic
information, to monitor the level of activity on our Site, and to evaluate the
effectiveness of our advertising. See below for how we use cookies and other
technology to collect this information.
Ordering: We collect
Personally Identifiable Information when you purchase products and services. We
collect this information to deliver your order, to obtain payment, and to
communicate with you about the status of your order.
Product registration: We
collect Personally Identifiable Information when you register your Xchange
Network products online. We keep this information for reference if you later
request customer service and we use the information to personalize that
service.
Technical support: We may
collect certain information when you request technical support for your Xchange
Network products. This information is necessary to identify your systems,
verify software licensing, understand the configuration of the products,
diagnose your questions, and provide solutions.
Online surveys and polling:
We collect Personally Identifiable Information from customers who volunteer to
complete surveys or participate in polls. We use this information to improve
our products and services.
Promotional activities: We
collect Personally Identifiable Information from you when you enter a
promotional program or activity. We use this information to administer the
program or activity, to send you promotional emails, notify winners, and make
the winners' list publicly available pursuant to certain states' laws.
Newsletters and promotional
emails: We collect Personally Identifiable Information when you ask to receive
newsletters, promotional emails, and other information. We use this information
to provide you the information you request.
Contact information: If you
contact us, we may keep a record of your correspondence or comments, including
Personally Identifiable Information. We use this information to help us provide
better service in the event you contact us again.
4. Sharing your information
We do not sell, trade, or
rent to others the Personally Identifiable Information we collect. Unless we
have your permission, we will share the Personally Identifiable Information you
provide online only with other Xchange Network related entities and/or
businesses that provide services to Xchange Network and only for the purposes
described above. Where Xchange Network engages third parties to perform
services on our behalf, we will require them to observe the intent of this
Privacy Statement.
On some pages we offer you
the opportunity to receive information from companies with products or services
that may be of interest to you. If you choose to receive such information,
Xchange Network may assist these companies in their marketing activities by
forwarding their messages to you, but we will not provide these companies with
any of your Personally Identifiable Information.
From time to time, we may be
required to provide Personally Identifiable Information in response to a court
order, subpoena, or government investigation. We also reserve the right to
report to law enforcement agencies any activities that we in good faith believe
to be unlawful. We may release certain Personally Identifiable Information when
we believe that such release is reasonably necessary to enforce or apply our
Terms and Conditions or to protect the rights, property, and safety of others
and ourselves.
Xchange Network or its
related entities could merge with or be acquired by another business entity or
their respective assets could be acquired. Should such a combination or
acquisition occur, you should expect that Xchange Network would share some or
all of your Personally Identifiable Information to continue serving you.
5. Your choices
Xchange Network will not use
or share the Personally Identifiable Information in ways unrelated to the
purpose for which you provided the information, including those described
above, without providing you a choice whether to permit any such unrelated
uses. If you do not wish to receive
further information from Xchange Network, let us know by sending an email with
your name, full mailing address, email address, and relevant information about
the subscriptions and registrations you have with Xchange Network to
webmaster@xcnetwork.com
and we will do all we can to honor your request.
6. Accessing and changing
your information
Xchange Network seeks to
ensure that your information and preferences are accurate and complete. If you
have registered your Xchange Network product or created personal profiles
online, you may access and change your information by visiting the site where
it was submitted.
7. Use of cookies on this
site
A "cookie" is a
small data file transferred by a Web site to your computer's hard drive. We
send cookies when you browse our Site, make purchases, respond to online
surveys or polls, or request information. Accepting the cookies used on our
Site does not give us access to your Personally Identifiable Information, but
we can use the cookies to identify your computer. The aggregate information
collected permits us to analyze traffic patterns on our Site. This can enable
us over time to provide you with a better experience on our Site by improving
the content and making it easier to use. For example, cookies can keep track of
what you have selected to purchase as you continue to shop and allow you to
enter your password only once on pages where a logon is required.
Most browsers automatically
accept cookies, but you can usually refuse cookies, or selectively accept
certain cookies, by adjusting the preferences in your browser. If you turn off
cookies, though, there may be some features of our Site that will not be
available to you and some Web pages may not display properly. You can find
information on popular browsers and how you can adjust them to control cookies
at the following Web sites:
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm
Netscape Navigator:
http://www.netscape.com/legal_notices/cookies.html.
8. Use of third-party media
and research companies
Xchange Network does not run
third-party ads on our Site. Xchange Network may use third-party media and
research companies to place ads for us on other parties' Web sites. When users
view Web pages where Xchange Network ads appear, our online media and research
companies may place cookies on the user's computer. These cookies allow the
companies to recognize the computer when it is used to return to that site. In
this way, our online media and research companies may compile information about
ads viewed and the general content of the pages where the ads appear. Over
time, this information permits these companies to deliver ads that they believe
will be of most interest to the user and to minimize the repetition of ads you
see. The cookies placed by these companies do not access or collect any
Personally Identifiable Information or enable individual users to be
identified. The data is collected exclusively for use in Xchange Network’s
marketing and research. Xchange Network does not have access to the cookies
that may be placed by the online media and research companies. If you want to prevent
these companies from sending and reading cookies on your computer, you will
need to visit each company's Web site and request that you be removed from its
system.
9. Links to other Web sites
Parts of our Site contain
links to third-party Web sites for your convenience and information. If you use
these links, you will leave the xcnetwork.com Web site. When you access a
non-xcnetwork.com Web site, even one that may contain the Xchange Network logo,
please understand that we do not control the content and are not responsible
for the privacy practices of that site. We suggest that you carefully review
the privacy policies of each site you visit. This Privacy Statement does not
cover the information practices of those Web sites linked to our Site. These
other sites may send their own cookies to users, collect data, or solicit
personal information.
10. Children's privacy
Xchange Network believes
that protecting children's privacy online is extremely important, and we
encourage parents and guardians to take an active role in their children's use
of the Internet and to spend time online with their children. Xchange Network
respects national and international laws, including the Children's On-line
Privacy Protection Act ("COPPA"), which applies in the United States.
Accordingly, at our Site we do not collect personal information from children
under 13 without parental consent. In the event we develop areas of our Site
directed at children under age 13, we will implement a special children's
privacy statement that complies with the requirements of COPPA and other
relevant laws.
11. Changes to this
statement
If there are changes or
additions to the terms of this Privacy Statement, we will post those changes
here so that you will always know what information we collect online, how we
use it, and what choices you have. Please be sure to check this page before
proceeding to use our Site. Regardless of any changes we make to our Privacy
Statement, we will always use your Personally Identifiable Information in
accordance with the version of the Statement in place at the time you provided
your information, unless you give your express consent for us to do otherwise.
12. Contact us
If you have any questions or
concerns about Xchange Network’s use of your information or about this Privacy
Statement, please send an email to webmaster@xcnetwork.com.
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