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Article ID:
183
Categories:
Error Messages
General Information
Configuration
Products:
XC Connect (Windows Server)
XC Vault (Windows Server)
Date Created:
18/08/2005 11:00 AM
Date Updated:
18/08/2005 11:00 AM
Rating:
2.713
Responses:
7
Java.exe Error
 
Question:
How do I resolve the error 'java.exe has generated error and will be closed by Windows'?
 
Answer:
This error is sometimes caused by either a bad memory SIMM stick or perhaps even the hard drive needing to be defragmented. Microsoft has a RAM tester that
can be used to determine if there is a problem:

http://oca.microsoft.com/en/windiag.asp

Also try defragmenting your hard drive as well as checking for spy-ware that may be corrupting the java process.

If that doesn't help, please check your java version. To do this:

1. Go to a DOS command prompt window.
   a. Start
   b. Run
   c. type "cmd" hit Enter.

2. Type "C:" hit Enter.

3. c:\xcnetwork\java\bin\java -version

If your version is less than JDK 1.4.2, an upgrade may help. The steps to upgrade your Java version are the following:

1. Stop the Xchange Network Server
Start -> Programs -> Xchange Network Server -> Stop Server

2. Download the J2SE v 1.4.2_08 version from here
- save it to a known location (your desktop is fine).

3. Unzip the download, * using folder names * to
c:\xcnetwork\java overwriting the one's there:
- bin
- jre
- lib

4. Delete the "tools.jar" file from c:\xcnetwork\tomcat\common\lib

5. Start the Xchange Network Server
Start -> Programs -> Applications -> Xchange Network Server -> Start Server
 
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