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Article ID:
220 |
Categories:
General Information
Configuration
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Products:
XC Connect Client - OS X
XC Connect (Linux Server)
XC Connect (OS X Server)
XC Connect (Windows Server)
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Date Created:
07/02/2007 10:50 AM |
Date Updated:
07/02/2007 10:50 AM |
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| Fields within an Address Book record don't sync using XC Connect for OS X |
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Why don't fields within an Address Book record sync properly when using XC Connect for OS X? |
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This problem is most likely due to the use of "custom" labels. XC Connect for OS X doesn't sync labels that have been customized (e.g., changed "work" to "support" next to a phone number).
XC Connect for OS X only syncs standard labels. To enable the synchronization of all fields, labels must be returned to the standard label format. To accomplish this, please click on the label next to a field that has been customized, then choose an option other than "custom". |
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