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Article ID:
60
Categories:
Installation
Error Messages
Configuration
Products:
XC Connect (Windows Server)
XC Connect (Linux Server)
XC Vault (Windows Server)
XC Vault (Linux Server)
Date Created:
19/02/2004 10:24 AM
Date Updated:
19/02/2004 10:24 AM
Exception occurred while generating GUID
 
Question:
When I try to access the admin page the first time I get the error 'Exception occurred while generation GUID', why does this happen?
 
Answer:
This is most often due to the machine running the Xchange Network server not having it's hostname/domainname listed in the /etc/hosts file (for Linux) or the c:\winnt\system32\drivers\etc\hosts file (for Windows NT derivatives).

If you look at the Debug Information supplied it should contain a section like:

com.xcnetwork.XCException: Exception occurred while generation GUID:
--Because--
java.net.UnknownHostException: [myhost].[mydomain.com]

Just make sure that whatever host and domain is shown is in the hosts file.  If the machine has a static IP, then specify that in the hosts file, or if it doesn't you can simply use the 127.0.0.1 loopback address.
 
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