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Article ID:
97
Categories:
Configuration
Error Messages
General Information
Products:
XC Connect Client - Outlook
Date Created:
09/08/2004 12:31 PM
Date Updated:
09/08/2004 12:31 PM
Application Data - Windows ME
 
Question:
What do I do if I get error messages about the "Application Data" directory on the XC Connect Outlook Connector and I have the XC Client installed on Windows ME?
 
Answer:
First - Windows ME is not a supported operating systems for XC Connect.  However, if it works for you, great!

But, if you recieve an error such as "Cannot read/create your XC Connect Data Directory: C:\Documents and Settings\[user]\Application Data\Xchange Network\XC Connect\Application Data\Xchange Network\...."

This is because Windows ME does not support the "Documents and Settings\[user]\Application Data" format.

To resolve this:

1.  Exit the XC Connect client
2.  Create the directory: c:\program files\Xchange Network\XC Connect\application data\
3.  Update the registry key:

a. Go to Start | Run | and enter "regedit"

b. Navigate to: \HKEY_CURRENT_USER\Software\Xchange Network\

c. From the tool bar select Edit | New | String Value | and enter "UserHomeDir"

d. Double click on the newly created String Value and enter:
   "c:\program files\Xchange Network\XC Connect\application data\"

4.  Start the XC Connect client again
5.  Synchronize successfully.
 
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